2842 S. 7th • Abilene, TX 79605
(325) 676-7070 FAX (325) 676-7055

Monday – Thursday
9:00AM – 5:30PM
Friday
9:00AM – 5:00PM

About Craft Design

We are your one-stop shop for trophies, awards, signs, and more

Custom Engraving of Awards, Tumblers, & Gifts in Abilene, TX

Craft Design has been serving Abilene and the Big Country since 1984. It has been and continues to be a family and locally owned recognition and awards shop.

In 2012, after retiring from the Air Force the shop was bought by Keith Jenkins and his wife, Traci. Since then the shop has been constantly changing to meet our customers needs. With new paint, new staff, and new products Craft Design has become one of the Big Country’s favorite recognition and gift stores.

Whether you need a crystal award, oil lease sign, office name badge, sports trophy, or custom one of a kind gift for grandma we can help. Our staff will help you pick the right item at the price you need.

We guarantee our service and will try to meet your deadline. Call us today to see what we can do for you (325) 676-7070.

Craft Design Ordering Policies

ORDER PROCESSING:
To ensure accuracy, we request that order information be submitted via email or in person. Bold-typed faxes are also acceptable. We’re always happy to talk with you about your options; however, we discourage phone orders to avoid miscommunication. Lead time for most items is 1-2 weeks.

LOGOS
Logo artwork must be submitted as black and white with no gray or half-tones. All files should be high resolution and are best submitted as .cdr, .bmp, .tif, .jpg, or .gif. One-time logo charges vary based on complexity.

PAYMENTS 
We require a 50% deposit on all orders, with the remaining amount due at time of delivery.

RUSH FEES
In order to provide the highest quality product, we ask for a minimum of one week for all orders. Rush orders will incur additional fees based on the size and complexity of the job, starting at:

• 4-6 days = $15
• 1-3 days = $25

SHIPPING
Small items will be mailed via USPS. Everything else will be shipped UPS ground unless other arrangements are made with our staff. If you are eligible for shipping discounts, we will gladly ship on your customer number, if requested.

RETURNS/REFUNDS
Since each gift or award is designed, assembled, and personalized on a custom basis, all products are non-returnable and non-refundable. Should we make an error, we will correct and return the item.

Returned Checks/Disputed Credit Card Transactions
There is a $35.00 returned check service charge, and/or allowable collection and payment fees as allowed by civil code.

We do not accept a personal check or credit card payments to replace a check that has been returned. If a check is returned, the face value of the check, plus the $35.00 returned check fee may be paid by cashier’s check.

If you discover an error on a transaction, please contact us first, as we can resolve the issue quickly and without the hassle of a dispute.

A $35.00 late payment fee for disputed credit card transactions will be assessed for all disputed card transactions wherein a customer has not contacted us prior to contacting their bank. In addition, finance charges at the rate of 1.5% per month will be assessed on all disputed credit card transactions until payment is received in full.

Price Changes
We reserve the right to modify the pricing provided on this site with or without notice. We make every effort to ensure our pricing in our online catalogs is accurate. A pricing change would only occur if an error is discovered in the catalog. You will be notified of the pricing change and have the opportunity to cancel your order should this occur.

By ordering your awards from our company, you agree to these terms and conditions. If you have any questions concerning these policies, please feel free to contact us.